Young lady with a cup of coffee looking at her phone

Online Banking Suite

Mobile Deposit

Make a deposit anytime, anywhere with our camera enabled smart device when logged into online banking.

Deposit must be approved prior to 7pm to be considered the same business banking day deposit.

Bill Pay

Want to have all your payments in one spot? How about being able to Pay a Person or move money as a direct deposit to another financial institution?

Transfers

Need to transfer funds between Internal accounts? What about making your loan payment or setting up a recurring payment? We also offer transfers externally so you can make a loan payment from another bank. Talk about convenient.

Personal Financial Management

Why should I use a Personal Financial Management System (PFMS)?
PFMS provides you the tools to help successfully manage and track your finances. You can create a budget, monitor expenses, and set goals. We'll also allow you to track your upcoming bills and income and enable you to
view all your accounts in one convenient location. PFMS can help you in intangible ways to improve your overall financial health.

Quick Start Guide

Bank Card Management

Activate your new card, put a hold on your card or report it lost or stolen are services at your finger tips. Go to Card Management and see all of your features to manage your bank card.

Electronic Statements

Looking to receive your bank statement faster, safer and more efficiently? Electronic Statements are for you. We send you an email notification when your statement is available.

Also sign up for electronic 1098 and 1099 tax statements.

There are even some loan statements available electronically too!

Quick and Easy

Deposit a check anywhere, anytime by just using your online application on your mobile device.

Mobile Deposit

How does it work?

Once you've downloaded the app, simply launch it on your phone and select "Deposit." Sign the back of your check, take a picture of the front and back sides of the check, choose the account you want to receive the deposit and enter the amount. After confirming the details, tap "Submit." That's all there is to it.

Why is it a better way to deposit checks?
For starters, Mobile Deposit saves you the trouble of driving around town to deposit a check. You have better things to do with your time. Plus, mobile deposits go into your account quickly and securely, which lets you cross one more thing off your ever-growing to-do list.

Is it secure?
Yes, depositing checks with Mobile Deposit is safe and secure. Every deposit you make is password protected and highly encrypted.

How do I get started?
Log into CSB App
Select Deposit
Select the accounts you want for mobile deposit
Click Enroll
Enrollment is submitted - click ok
Approval needs to be completed by the bank. Once approved you will receive an email.

Do I have a limit of what I can deposit?
No, however some deposits suspend for review and approval. You will get an email once the deposit has been approved, or if denied.

What is the same day deposit cut -off?
Cutoff time for same business day deposit is approved deposits, not submitted, prior to 7 pm. An email verification will be sent when approved. Suspended items are approved during regular bank hours.

How do I enroll in Bill Pay?
It’s easy to enroll in Bill Pay. Just log in to your account and click the Bill Pay/Pay a Bill/Pay depending on which device you use to access.

How do I start using Bill Pay?
The first step is to add a payee, the person or company you wish to pay.

Here’s how easy it is once you are logged in:
Click the "Add a Payee" button on your home page dashboard. or the + on your mobile device.
Enter the requested information. Typically this information can be found on your latest bill statement.
Once you add your payee, you can start making payments in seconds.

How do I make payments with Bill Pay?
Find your payee on the payments dashboard.
Enter the payment amount and date, then submit.

What is the cutoff time for transfers?
Cut off time for same business day deposits is 7:00 pm.

Can I make a principal only loan payment?
When paying a loan you can choose the type of payment your want to make. Principal only or regular payment.

Can I make a transfer recurring?
Yes you can! Select the Frequency drop down to choose how often you want the transfer to take place

Can a pick a date besides today to make the transfer?
Yes, simply choose the Date drop down and choose the date your want the transfer to take place. Keep in mind, if you choose a weekend or holiday, the transfer will process on the next business day.

What if I made a mistake on my transfer?
Depending on what kind of mistake you made, you can either do the transaction in reverse . If the transfer involves a loan, please contact us.

Please contact us for more information on external transfers.

Lost or Stolen Card

If your Citizens State Bank Debit/ATM card is lost or stolen, here’s what you need to do:

Set up or Change PIN

Temporarily Suspend your Card

How do I sign up?