![close-up of a hand placing a debit card into an ATM machine](/assets/files/SoDeRt4U/header-atm-1050x445.jpg)
![close-up of a hand placing a debit card into an ATM machine](/assets/files/SoDeRt4U/header-atm-1050x445.jpg)
Lost or Stolen Card
If your Citizens State Bank Debit/ATM card is lost or stolen, here’s what you need to do:
- Call us immediately 715-386-9050
- Call the 24/7 Help Desk
- Cancel your card either via your Mobile App or Online Banking
- Go to your Manage Cards Box on dashboard, choose the card that was lost or stolen, select the correct option to cancel the card
- You will need to have a new bank card issued once you cancel your current one.
Ordering a new bank card
If you would like a replacement card, please contact us. A card will not be automatically sent.
Changing Your Debit/ATM PIN
- Call 888-891-2435 our 24/7 Help Desk
- Call 800-229-4769 our Telebank Line, option 1, option 3
- Go to an ATM at Citizens State Bank in Hudson, Roberts or Woodville
Placing your card on hold
![woman using a smartphone](/assets/files/CIy03K4e/wide-mobile-1600x665.jpg)
Quick and Easy
Deposit a check anywhere, anytime by just using your online application on your mobile device.