Lost or Stolen Card
If your Citizens State Bank Debit/ATM card is lost or stolen, here’s what you need to do:
- Call us immediately
- 888-297-3416 Contact our 24/7 Help Desk
- Cancel your card either via your Mobile App or Online Banking
- Go to your Manage Cards Box on dashboard, choose the card that was lost or stolen, select the correct option to cancel the card
- You will need to have a new bank card issued once you cancel your current one.
Ordering a new bank card
If you would like a replacement card, please contact us. A card will not be automatically sent.
Changing Your Debit/ATM PIN
Contact:
- Call our Help Desk 24/7
- Call our Telebank Line Option 1, Option 3
- Go to an ATM at Citizens State Bank in Hudson, Roberts or Woodville
Placing your card on hold
Elan Credit Cards
Give your business an edge with the right business credit card. Citizens State Bank partners with Elan VISA ® so you can find a business card solution that is right for you. Whether you are a small business, a large corporation or somewhere in between, there is a credit card solution for you.
Where can I go to get help with my current Elan Credit Card Account?
Quick and Easy
Deposit a check anywhere, anytime by just using your online application on your mobile device.