Woman using phone for online banking at  home

Free Online/Mobile Banking In Wisconsin

Access your account 24/7

Mobile Deposit
Your phone is pretty amazing. With the CSB App, you can easily and securely deposit checks right into your account.  And every transaction is:
  • Fast  - just sign, tap and submit
  • Easy - With just a few simple steps, your deposit it on its way
  • Secure - your deposits are password protected and encrypted
Best of all save time since you won't have to get to the bank to deposit a check. 

Mobile Banking FAQ's
Personal Bill Pay
Here's a quick list of the many ways you can benefit from using Bill Pay.
  • Save time. With Bill Pay, you can pay your bills online, all in one place.
  • Save money. Paying bills online saves on postage, envelopes, late fees and checks.
  • Stay organized. Your payment history is stored in your online account, so you won't have to sort through paper receipts or visit multiple websites to access past transactions.
  • Gain peace of mind. Paying bills electronically means no risk of mailed checks getting lost or stolen.
  • Help the environment by saving paper. With Bill Pay, there are no checks to write or envelopes to mail. That's good news for you and the environment.

Frequently Asked Questions about Bill Pay
Transfers
It is easy to transfer funds or make a loan payment between your CSB accounts. 
  • Transfer checking/savings to checking/savings account
  • Transfer from your home equity line of credit to  your checking/savings account
  • Make a loan payment, including principal only payments to any loan from your checking/savings account

Helpful Hints 
Pay a Person
Whether you're settling up with your friend for concert tickets, splitting the bill at your favorite restaurant, or paying the babysitter, Pay a Person from CITIZENS STATE BANK makes it easy to send money.
SIMPLE
Just add your contact's mobile phone number or email address to get started — no need to be on the same app. After verification, your contact can choose how their payment is delivered.
SAFE
Proactive security, including a one-time password and a real-time fraud detection solution.
You create unique security questions only your contact knows.
SWIFT
Payments sent in real-time — not in an hour or a day — but right away.
You can also set up recurring payments to be delivered on the same-day, the next-day, or designate a future date.


How to Get Started
External Transfers
External transfers is when you have another financial institution that you want to transfer funds from to Citizens State Bank.



External Transfers FAQ
Mobile Wallet
Here is why you should set up your digital wallet today.
  • Reduce fraud -Your actual card number is not stored in your digital wallet and never used when you make a purchase.
  • Save time - Most purchases take just seconds to complete.
  • Make contactless payments - You can make safe, touch-free transaction with  your cards.
Start using your digital wallet today
Add your Citizens State Bank cards to Apple Pay or Google Pay.


How do I get started? 
Personal Financial Management
Why should I use a Personal Financial Management System (PFMS)? PFMS provides you the tools to help successfully manage and track your finances. 
  • You can create a budget, monitor expenses, and set goals.
  • It also allow you to track your upcoming bills and income and enable you to view all your accounts in one convenient location.
PFMS can help you in intangible ways to improve your overall financial health.

How to Get Started
Bank Card Management
There are so many things you can do within online banking to manage your CSB Bank Card.
Activate  - did you get a new card? Go in and  activate your card(s). 
Hold Status - did  you miss place your card? Put a "hold" on your card to give you a chance to find it. Lost or Stolen - immediately turn off  access to your card. Don't  forget to order a new card.

Order a new card clicking here. 

More Bank Card Information 
Electronic Statements/Documents
Looking to receive your bank statement faster, safer and more efficiently? Electronic Statements are for you.  We send you an email notification when your statement is available.  Typically available the day after they have been printed. 

Also sign up for electronic  1098 and 1099 tax statements. 

There are even some loan statements available electronically too! 

Signing up for Electronic Documents
Conversation /Messages
You can get customer support from CITIZENS STATE BANK no matter where you are. That’s because your account has a useful chat feature — it’s called Conversations. (Message)
  • It's Personal - See the name and picture of the person assisting you.
  • It's Secure - Every conversation is fully encrypted.
  • It's Easy - This feature is built right into your online and mobile banking. 

Here's how it works
Customizing  your Dashboard

Make your online banking dashboard (the first screen when you log in) your own by customizing it to your liking. 

  • Organize the order of your accounts
  • Change how much information you want to view
  • Organize the information in a way that works  best for  you. 
  • Make it your own by replacing the initials with a photo 

Customization of dashboard instructions
Opening another account online
Opening another bank account is easy , simple and fast when you do it through your online banking. 

  • Add an account by choosing the 3 dots in the upper right hand corner. 
  • Select Add an Account
  • Double click on Add an Account
  • You will now be able to add another account. 
Compare Checking Accounts 
woman using a smartphone

Quick and Easy

Deposit a check anywhere, anytime by just using your online application on your mobile device.